Benchmarking Assessment (conference paper): breaking down barriers and building institutional understanding

Denise Whitelock and myself have recnetly been working on a project to identfy key meaures (or criteria) of assessment processes and practice. The aim to to develop a benchmark instrument for use in better assessing and understanding assessment practice in Higher Education.

As part of this work, I am presenting on our behalf a paper at the Computer Assisted Assessment Conference in Southampton this week. In the abstract we make the point that benchmarking offers a comprehensive way of measuring current practice in an institution per se; whilst also gauging achievement against external competitors. It would appear that although e-learning has been benchmarked with a number of universities in the UK and abroad no one to date has tackled the area of assessment; which is now becoming of more concern with the advent of e-assessment. 

Our paper describes the construction of a set of benchmarking measures/indicators and the outcome of early pilots which combine a survey instrument and semi-structured interview methodologies. The findings suggest that building a comprehensive and robust core of benchmark measures would have great utility and value to institutions; not just in external benchmarking but in internal benchmarks and reviews, setting baselines, exploring the student experience, providing staff with data meaningful to their role and professional development and supporting continuous improvement.

The paper is accompanied by our current working draft of the benchamarking measures. [Since writing this post the measures have been revised further. A new version of the measures is available at: Assessment Benchmarking Criteria v17_A]. We will be very interested to hear your comments or feedback on the paper and the draft.

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